At Intimate Surprises we’re as focused on service as we are on surprises. That’s why you can reach us several ways, just choose the one that’s best for you.

By email
You can email us directly at support@intimatesurprises.com with questions about our packages, shipping, a gift for a friend or any other matter.

If you’d like to let us know about your experience or offer suggestions, please email us at comments@intimatesurprises.com.

By Phone
Contact a customer service associate by calling (800) 535-4751 during our regular business hours, Monday-Friday 8:00-10:00 Eastern time and Saturday-Sunday 9:00-6:00 Eastern time.

By Mail
Some people may think it’s old fashioned, but we still welcome good old mail from our clients. Send correspondence to:
Intimate Surprises
290 Turnpike Road, Suite 6-336
Westborough, MA 01581

Hotel Surprises
If you are a hotelier interested in learning more about our Hotel Surprises program, please contact john@intimatesurprises.com.